StrongHearts Native Helpline: Stacking up the numbers

Tuesday, July 21, 2020  

Answering the call to action, StrongHearts Native Helpline has become a trusted resource for Native Americans impacted by domestic violence. In just over three years, hours of operation have been extended, call volume increased, chat advocacy was launched and the numbers are stacking up.

Hitting the mark and reaching every milestone with determination and dedication, StrongHearts has received 8,569 calls and chats to date. Of those calls, 5,173 were received in 2019 alone. Marking a gargantuan 555% increase from the year before!

Leaving an abusive relationship is the most dangerous time for the partner who is leaving. For those who also have to think about children, safety planning around leaving and keeping your children safe is an important step in the process of leaving. #dv #parents #native pic.twitter.com/IiV8hzxNDY

— strongheartsdv (@strongheartsdv) July 18, 2020

In 2019, StrongHearts advocates assisted callers by providing peer-to-peer support, safety planning, crisis intervention, referrals to Native resources and education on healthy relationships.

Native intimate partner violence (IPV) victims reported the following needs to StrongHearts Advocates:

StrongHearts Native Helpline “by Natives for Natives” methodology is resonating among Native Americans and the increased number of callers in 2019 suggests that StrongHearts is a positive force in Indian Country.

“Thanks for reminding me I am a strong woman because I forgot,” said one caller who reclaimed a sense of power. “I feel like you’re reading my mind. I’ve never had anyone explain this to me in this way,” said another when StrongHearts advocates helped her put things into perspective.

In a breakdown of 2019 callers: 47 percent of callers identified as victim-survivors while 9 percent as “helpers,” a family or friend who called on their behalf. Of those callers, IPV victim-survivors reported experiencing:

And Native IPV victim-survivors reported:

Every month, an average of 52 women are shot and killed by an intimate partner. Nearly one million women alive today have reported being shot or shot at by intimate partners, and 4.5 million women have reported being threatened with a gun. To say that these are alarming statistics is an understatement.

The @strongheartsdv Native Helpline has seen tremendous growth since launching in 2017 as an anonymous, confidential service for Native Americans facing domestic violence. Hear the latest news from StrongHearts’ CC Hovie on NIWRC’s new podcast, Episode 2: https://t.co/pbI5PDDDTM pic.twitter.com/FYbIJ7IiTv

— National Indigenous Women's Resource Center (@niwrc) July 9, 2020

The need for StrongHearts advocates was identified by the National Domestic Violence Hotline (The Hotline) and the National Indigenous Women’s Resource Center (NIWRC). They noticed that despite the huge number of Native Americans who reported domestic and dating violence few were reaching out for help. This is not a coincidence.

There is an inherent lack of trust between non-Native agencies and Native people. Native callers prefer to speak with Native advocates. StrongHearts callers underscore this, in 2019 only five callers chose to transfer to The Hotline rather than wait for a StrongHearts Native advocate during business hours.

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For a Native-centered, empowerment-based approach that is culturally appropriate for Native Americans impacted by domestic and dating violence, click on the Chat Now icon on this page or call 1-844-7NATIVE (1-844-762-8483) daily from 7 a.m. to 10 p.m. CT. As a collaborative effort of the National Domestic Violence Hotline (The Hotline) and the National Indigenous Women’s Resource Center, after-hour callers can connect with The Hotline by choosing option one.

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