{"id":26649,"date":"2022-07-26T20:37:03","date_gmt":"2022-07-27T00:37:03","guid":{"rendered":"https:\/\/www.indianz.com\/News\/?p=26649"},"modified":"2022-07-26T20:37:05","modified_gmt":"2022-07-27T00:37:05","slug":"cronkite-news-mental-health-hotline-now-taking-calls-at-988","status":"publish","type":"post","link":"https:\/\/indianz.com\/News\/2022\/07\/26\/cronkite-news-mental-health-hotline-now-taking-calls-at-988\/","title":{"rendered":"Cronkite News: Mental health hotline now taking calls at 988"},"content":{"rendered":"<div class=\"embed-responsive embed-responsive-16by9\">\r\n<div class=\" content_cards_card content_cards_domain_youtu-be\">\n\t\t\t<div class=\"content_cards_image\">\n\t\t\t\t<a class=\"content_cards_image_link\" href=\"https:\/\/youtu.be\/mdAknNxT994\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/indianz.com\/News\/wp-content\/uploads\/2026\/09\/17\/maxresdefault-334.jpg\" alt=\"988 Hotline\">\t\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"content_cards_title\">\n\t\t<a class=\"content_cards_title_link\" href=\"https:\/\/youtu.be\/mdAknNxT994\">\n\t\t\t988 Hotline\t\t<\/a>\n\t<\/div>\n\t<div class=\"content_cards_description\">\n\t\t<a class=\"content_cards_description_link\" href=\"https:\/\/youtu.be\/mdAknNxT994\">\n\t\t\t<p>The 988 mental health hotline goes live July 16, providing an easy-to-remember and faster way to get help during a crisis. (Video by Connor Cox\/Cronkite News)<\/p>\n\t\t<\/a>\n\t<\/div>\n\t<div class=\"content_cards_site_name\">\n\t\t<img decoding=\"async\" src=\"https:\/\/www.youtube.com\/s\/desktop\/df3ceec1\/img\/favicon.ico\" alt=\"YouTube\" class=\"content_cards_favicon\"\/>\t\tYouTube\t<\/div>\n<\/div>\r\n<\/div>\r\n<figcaption class=\"figure-caption\">Cronkite News Video by  Connor Cox: <a href=https:\/\/youtu.be\/mdAknNxT994>988 Hotline<\/a>\r\n<\/figcaption>\r\n<div class=\"h3-responsive font-weight-bold\">More than a hotline: 988 meant to ease access to mental health services<\/div>\r\n<div class=\"date\">Tuesday, July 26, 2022<\/div>\r\n<div class=\"byline\">By  Alexandra Conforti<\/div>\r\n<DIV class=source>Cronkite News<\/DIV>\r\n<DIV class=source-website><A \r\nhref=\"https:\/\/cronkitenews.azpbs.org\/\">cronkitenews.azpbs.org<\/A><\/DIV>\r\n<p><\/p>\r\nPHOENIX, Arizona &#8212;  Mental health emergencies in the United States haven&#8217;t gotten the attention and support they require, resulting in increased <a href=\"https:\/\/www.nimh.nih.gov\/health\/statistics\/suicide\">suicide rates<\/a> over past decades, particularly among teens, young adults and people of color.<P><\/P>\r\nEnter 988 \u2013 the federally mandated dialing code used to connect those in need to 24\/7 suicide prevention services. A call or text to the number links individuals with trained counselors who are part of the <a href=\"https:\/\/suicidepreventionlifeline.org\/\">National Suicide Prevention Lifeline<\/a> network.<P><\/P>\r\nThe Federal Communications Commission requires phone providers to make 988 accessible by July 16. The Lifeline network\u2019s number (1-800-273-8255) will remain in operation, but the idea is to provide an easy-to-remember and faster way to get help.<P><\/P>\r\n\u201cThe 988 lifeline \u2026 will help thousands of people overcome crisis situations every day, and it will serve as a universal entry point so that no matter where you live, you can reach a trained crisis counselor who could help,\u201d Health and Human Services Secretary Xavier Becerra said at a pre-rollout forum in May.<P><\/P>\r\n <a href=\"https:\/\/indianz.com\/News\/2022\/07\/26\/cronkite-news-mental-health-hotline-now-taking-calls-at-988\/988unitedstatesmap\/\" rel=\"attachment wp-att-26674\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" data-attachment-id=\"26674\" data-permalink=\"https:\/\/indianz.com\/News\/2022\/07\/26\/cronkite-news-mental-health-hotline-now-taking-calls-at-988\/988unitedstatesmap\/\" data-orig-file=\"https:\/\/indianz.com\/News\/wp-content\/uploads\/2022\/07\/27\/988unitedstatesmap.jpg\" data-orig-size=\"800,500\" data-comments-opened=\"0\" data-image-title=\"988 in the United States\" data-image-description=\"&lt;p&gt;988 in the United States&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;The map above shows which U.S. states have implemented legislation related to the 988 suicide hotline. Some states are appropriating tax dollars or adding telecommunications fees to pay for services. For more details, visit &lt;a href=https:\/\/reimaginecrisis.org\/map&gt;reimaginecrisis.org\/map&lt;\/a&gt;. Screenshot from National Alliance on Mental Illness&lt;\/p&gt;\n\" data-large-file=\"https:\/\/indianz.com\/News\/wp-content\/uploads\/2022\/07\/27\/988unitedstatesmap.jpg\" src=\"https:\/\/indianz.com\/News\/wp-content\/uploads\/2022\/07\/27\/988unitedstatesmap.jpg\" alt=\"988 in the United States\"   class=\"size-full wp-image-26674\" \/><\/a> <figcaption class=\"figure-caption\">The map above shows which U.S. states have implemented legislation related to the 988 suicide hotline. Some states are appropriating tax dollars or adding telecommunications fees to pay for services. For more details, visit <a href=https:\/\/reimaginecrisis.org\/map>reimaginecrisis.org\/map<\/a>. Screenshot from National Alliance on Mental Illness<\/figcaption>\r\n<P><\/P>\r\nThe Arizona Health Care Cost Containment System, or AHCCCS, is responsible for launching 988 in the state. An <a href=\"https:\/\/azahcccs.gov\/BehavioralHealth\/988.html\">advisory committee<\/a> has been assembled to guide implementation and ensure the new system meets the needs of Arizonans.<P><\/P>\r\nLast year, the state received a $135,000 award for planning; <a href=\"https:\/\/www.azahcccs.gov\/PlansProviders\/Downloads\/HealthPlans\/2022\/4.26.22AHCCCSUpdateMeeting.pdf\">an additional $1.9 million grant<\/a> will help the state recruit, hire and train additional 988 counselors.<P><\/P>\r\nOne goal of the new hotline is to reduce interactions between those experiencing a mental health crisis and police, who often are dispatched to handle such situations. <a href=\"https:\/\/www.vera.org\/news\/most-911-calls-have-nothing-to-do-with-crime-why-are-we-still-sending-police\">A study<\/a> this year by the Vera Institute of Justice examined 911 calls in nine U.S. cities, including Tucson, and found about 19% involved behavioral health situations.<P><\/P>\r\nIf trained properly, 911 dispatchers could transfer crisis calls to 988. Callers then would be connected to counselors who can provide support and resources, such as access to mobile mental health crisis teams, outpatient follow-up care, therapeutic interventions and more.<P><\/P>\r\n\u201cMental health professionals are there from beginning to end,\u201d said Benjamin Miller, president of <a href=\"https:\/\/wellbeingtrust.org\/\">Well Being Trust<\/a>, a national foundation working to advance the mental, social and spiritual health of individuals. \u201cThat\u2019s a totally different process than what happens when you call 911.\u201d<P><\/P>\r\n<a href=\"https:\/\/www.treatmentadvocacycenter.org\/key-issues\/criminalization-of-mental-illness\/2976-people-with-untreated-mental-illness-16-times-more-likely-to-be-killed-by-law-enforcement-\">Research shows<\/a> that people with untreated mental illness are 16 times more likely to be killed during a police encounter.<P><\/P>\r\n\u201cIdeally, the person answering the phone (via 988) is trained to handle mental health crises,\u201d Miller said. \u201cThey know what to say to de-escalate, they know what to say to calm and what to say to help the individual figure out what their next steps might be.\u201d<P><\/P>\r\n<div class=\" content_cards_card content_cards_domain_twitter-com\">\n\t\t\t<div class=\"content_cards_image\">\n\t\t\t\t<a class=\"content_cards_image_link\" href=\"https:\/\/twitter.com\/IHSgov\/status\/1547653779306082305\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/indianz.com\/News\/wp-content\/uploads\/2026\/09\/17\/a7p_ude1_400x400.jpg\" alt=\"Indian Health Service (@IHSgov) on X\">\t\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"content_cards_title\">\n\t\t<a class=\"content_cards_title_link\" href=\"https:\/\/twitter.com\/IHSgov\/status\/1547653779306082305\">\n\t\t\tIndian Health Service (@IHSgov) on X\t\t<\/a>\n\t<\/div>\n\t<div class=\"content_cards_description\">\n\t\t<a class=\"content_cards_description_link\" href=\"https:\/\/twitter.com\/IHSgov\/status\/1547653779306082305\">\n\t\t\t<p>988 is coming on Saturday, July 16. Learn more at https:\/\/t.co\/DLVdXH8BUW. American Indians and Alaska Natives who need immediate help can also text &#8220;NATIVE&#8221; to 741741 to connect directly to a trained, culturally-aware, crisis counselor, 24\/7. #NativeHealth #IndianCountry<\/p>\n\t\t<\/a>\n\t<\/div>\n\t<div class=\"content_cards_site_name\">\n\t\t<img decoding=\"async\" src=\"https:\/\/twitter.com\/favicon.ico\" alt=\"X (formerly Twitter)\" class=\"content_cards_favicon\"\/>\t\tX (formerly Twitter)\t<\/div>\n<\/div>\r\n<P><\/P>\r\nThe National Suicide Prevention Lifeline, which covers the nation with a network of more than 200 crisis centers, has received over <a href=\"https:\/\/suicidepreventionlifeline.org\/by-the-numbers\/\">20 million<\/a> calls since 2005. In 2020, the last year for which data are available, <a href=\"https:\/\/suicidepreventionlifeline.org\/wp-content\/uploads\/2021\/06\/Arizona-Annual-State-Report-2020-pdf.pdf\">almost 43,000<\/a> of the 2.4 million calls were from people in Arizona. Calls to Lifeline from the state have increased 86% since 2016.<P><\/P>\r\nFederal officials predict that 988 could receive up to <a href=\"https:\/\/www.samhsa.gov\/sites\/default\/files\/988-appropriations-report.pdf\">7.6 million calls<\/a> in the first year \u2013 requiring $560 million in funding to expand local and state call centers and increase training.<P><\/P>\r\nBut longer-term funding remains a question.<P><\/P>\r\nSo far, 21 states have enacted legislation related to 988, with several appropriating tax dollars or adding telecommunications fees to pay for services, according to the nonpartisan National Academy for State Health Policy.<P><\/P>\r\nThere has been no proposed telecom fee in Arizona, however, and no increase in state funding to support the 988 hotline, according to AHCCCS spokeswoman Heidi Capriotti, who said the agency will further develop financial sustainability plans as 988 evolves.<P><\/P>\r\nExperts say more states need to take action to secure funding for years to come.<P><\/P>\r\n\u201cIf we want 988 to live up to its potential, it needs to be properly funded in every state,\u201d said Molly Candon, a health economist at the University of Pennsylvania.<P><\/P><div class=\"mt-1 mb-1\"><ins class=\"adsbygoogle\" style=\"display:block; text-align:center;\" data-ad-layout=\"in-article\" data-ad-format=\"fluid\" data-ad-client=\"ca-pub-8411603009680747\" data-ad-slot=\"6394965691\"><\/ins><script>(adsbygoogle = window.adsbygoogle || []).push({});<\/script><\/div><p><\/p>\r\nIn 2020, Arizona spent about <a href=\"https:\/\/www.azahcccs.gov\/AHCCCS\/Downloads\/Funding988AndArizonaCrisisSystem.pdf\">$158 million<\/a> on crisis services, including 911, through a combination of federal funds and money from the state general fund. In addition to the new 988 line, 23 other crisis lines operating in the state will be consolidated into a single statewide 800 number by October.<P><\/P>\r\nBeyond funding, some advocates question whether states have enough resources and counselors in place to support 988. One concern is a lack of mental health specialists trained to work with people of different races and ethnicities, or with LBGTQ people.<P><\/P>\r\nAmong racial and ethnic groups, Native Americans have the <a href=\"https:\/\/sprc.org\/scope\/racial-ethnic-disparities\">highest suicide rates<\/a> in the nation. Suicide is also a growing crisis in the LGBTQ community; about 45% of LGBTQ youth considered attempting suicide in the past year, according to a <a href=\"https:\/\/www.thetrevorproject.org\/survey-2022\/\">survey<\/a> this year by The Trevor Project, a national organization fighting suicide among LGBTQ youth.<P><\/P>\r\nFederal officials have partnered with The Trevor Project on 988 implementation and are <a href=\"https:\/\/www.samhsa.gov\/sites\/default\/files\/988-appropriations-report.pdf\">developing training resources<\/a> to help crisis counselors work with other high-risk populations, including Native Americans, Black youth and people in rural areas.<P><\/P>\r\n\u201cCultural competency is a core part of the 988 legislation,\u201d Candon said. \u201cHaving a shared, lived experience with counselors can be incredibly powerful.\u201d<P><\/P>\r\n<a href=\"https:\/\/indianz.com\/News\/2022\/07\/26\/cronkite-news-mental-health-hotline-now-taking-calls-at-988\/youmatter\/\" rel=\"attachment wp-att-26678\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1806\" data-attachment-id=\"26678\" data-permalink=\"https:\/\/indianz.com\/News\/2022\/07\/26\/cronkite-news-mental-health-hotline-now-taking-calls-at-988\/youmatter\/\" data-orig-file=\"https:\/\/indianz.com\/News\/wp-content\/uploads\/2022\/07\/27\/YouMatter-scaled.jpg\" data-orig-size=\"2560,1806\" data-comments-opened=\"0\" data-image-title=\"&amp;#8216;You Matter&amp;#8217;\" data-image-description=\"&lt;p&gt;&amp;#8216;You Matter&amp;#8217;&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;A member of Project Connect 4 waves a sign toward oncoming drivers outside Queen Creek High School in Queen Creek, Arizona, on March 2, 2022. Photo by Miles Metke \/ Cronkite News&lt;\/p&gt;\n\" data-large-file=\"https:\/\/indianz.com\/News\/wp-content\/uploads\/2022\/07\/27\/YouMatter-1024x722.jpg\" src=\"https:\/\/indianz.com\/News\/wp-content\/uploads\/2022\/07\/27\/YouMatter-scaled.jpg\" alt=\"&#039;You Matter&#039;\"   class=\"size-full wp-image-26678\" \/><\/a> <figcaption class=\"figure-caption\">A member of Project Connect 4 waves a sign toward oncoming drivers outside Queen Creek High School in Queen Creek, Arizona, on March 2, 2022. Photo by Miles Metke \/ Cronkite News<\/figcaption>\r\n<P><\/P>\r\nMore than a helpline, 988 is an opportunity to rethink approaches to mental health, substance use disorders and suicide prevention, Candon said, including expanding the reach of mobile crisis response teams or opening urgent care facilities that specialize in behavioral health.<P><\/P>\r\n\u201cMy hope is that 988 will help improve the crisis continuum at large,\u201d she said. \u201cMy fear is that we won\u2019t prioritize the funding to do this.\u201d<P><\/P>\r\n<p><\/p>\r\n<STRONG>For more stories from Cronkite News, visit <A href=\"https:\/\/cronkitenews.azpbs.org\/?utm_source=referral&amp;utm_medium=referral&amp;utm_campaign=client\">cronkitenews.azpbs.org<\/A>.<\/STRONG>\r\n<p><\/p>\r\n<HR><EM>Note: This story originally <a href=\"https:\/\/cronkitenews.azpbs.org\/2022\/07\/13\/988-mental-health-hotline-launch-july-crisis-ease\/\">appeared on Cronkite News<\/a>.  It  is published via a <A href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/3.0\/\">Creative  Commons license<\/A>. Cronkite News is produced by the <A href=\"https:\/\/cronkite.asu.edu\/\">Walter Cronkite School of Journalism and Mass Communication<\/A> at <A href=\"https:\/\/www.asu.edu\">Arizona State University<\/A>.<\/EM><HR>","protected":false},"excerpt":{"rendered":"Among racial and ethnic groups, Native people face the highest rates of suicide in the United States.","protected":false},"author":1,"featured_media":26678,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_vp_format_video_url":"","_vp_image_focal_point":[],"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[19,1],"tags":[42,46,328,248,47,2115,1032,102],"class_list":["post-26649","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-health","category-national","tag-arizona","tag-cronkite-news","tag-fcc","tag-hhs","tag-race","tag-suicide","tag-xavier-becerra","tag-youth","no-wpautop"],"jetpack_shortlink":"https:\/\/wp.me\/pcoJ7g-6VP","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/indianz.com\/News\/wp-content\/uploads\/2022\/07\/27\/YouMatter-scaled.jpg","_links":{"self":[{"href":"https:\/\/indianz.com\/News\/wp-json\/wp\/v2\/posts\/26649","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indianz.com\/News\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/indianz.com\/News\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/indianz.com\/News\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/indianz.com\/News\/wp-json\/wp\/v2\/comments?post=26649"}],"version-history":[{"count":0,"href":"https:\/\/indianz.com\/News\/wp-json\/wp\/v2\/posts\/26649\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/indianz.com\/News\/wp-json\/wp\/v2\/media\/26678"}],"wp:attachment":[{"href":"https:\/\/indianz.com\/News\/wp-json\/wp\/v2\/media?parent=26649"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/indianz.com\/News\/wp-json\/wp\/v2\/categories?post=26649"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/indianz.com\/News\/wp-json\/wp\/v2\/tags?post=26649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}